Development of an interactive 3D application for training Of maintenance technicians And of reception staff service stations, integrated into the career path of new hires.
Total, the world leader in energy, wanted to modernising training of its staff at service stations by offering an interactive and immersive approach for new hires. The aim was to facilitate learning technical procedures and customer service practices, while ensuring a high level of competence and compliance.
Conseil 3D has developed “Campus 3D”, an interactive 3D training application available on PCs and tablets (iOS and Android). Integrated into the training path of new hires, the solution allows learners to Learn in a fun way to the various activities related to their profession, such as the assembly and dismantling of fuel tanks, cleaning procedures, consignment operations, the visualization of flows under the station, the detection of anomalies, and customer reception methods. Les scores Activities are followed by the trainers to adjust the programs accordingly.
Campus 3D allows Total to train its staff in a more effective and engaging, while ensuring a accurate monitoring of skills. The solution contributes to improve the quality of service In station, all in rstrengthening safety and compliance with standards.